Cookie policy

Treecatch BV · Enterprise number 1011.605.179

General

This cookie policy ("Cookie Policy") regulates the use of cookies and similar technologies as part of your use of our website (the "Website") and the accompanying services (jointly referred to hereinafter as "Services"). This processing is performed by Treecatch BV as data controller, with registered office at Attenhovenstraat 56, 3806 Velm ("we", "us"), registered with the Crossroads Bank for Enterprises under number 1011.605.179, in accordance with the applicable legislation relating to the protection of personal data.

Cookies are small text files that are stored on the hard disk of a device and that contain certain information, which sometimes includes personal data. Read our privacy disclaimer if you want to know more about how we handle personal data in general.

We reserve the right to change, supplement or replace this Cookie Policy from time to time. Your attention will be drawn to such changes through our Website and/or Services. If you do not agree with these changes, we request you to send an email to info@treecatch.com.

Which cookies do we use?

Our web server does record standard technical request data, such as the IP address, the browser type and the pages requested. This information is used solely to operate and secure the website, and is not used to build a profile of individual visitors.

Should we introduce cookies or similar technologies in the future, this policy will be updated beforehand and, where the law requires it, your consent will be requested before any such technology is placed.

Managing cookies in your browser

You can prevent cookies from being stored, or remove cookies already stored by other websites, by adjusting the settings in your browser. You will find help to adjust these settings on the website of the browser that you use:

• Microsoft Edge
• Google Chrome
• Mozilla Firefox
• Apple Safari

Who we share data with

We do not send your personal data to third persons in a way that you can be identified without your express permission to do so, if this is not necessary to provide the Services.

We can rely on external processors to offer the Website and/or Services to you. We ensure that third-party processors may only process your personal data on our behalf and pursuant to our written instructions. We guarantee that all external processors are selected with the necessary care so that we can rest assured of the security and integrity of your personal data.

We can transmit anonymised and/or aggregated data to other organisations that can use these data to improve products and services.

Where we process data

We and our external processors will only process your identifiable personal data in the EEA.

We can transfer anonymised and/or aggregated data to organisations outside the EEA. If such transfer is made, we shall ensure that there are appropriate guarantees to warrant the security and integrity of your personal data, and that all personal data rights that you might enjoy under applicable mandatory law are guaranteed.

How we process data

We will do our utmost to process only the personal data necessary to achieve the objectives stated in this Cookie Policy. We will process your personal data lawfully, honestly and transparently, and we will do our utmost to keep the personal data accurate and up to date.

Your personal data will only be processed as long as necessary to achieve the objectives stated in this Cookie Policy, or until the moment at which you withdraw your processing permission, unless a statutory or regulatory obligation or a judicial or administrative order prevents us from removing it.

We will take appropriate technical and organisational measures to keep your personal data secure from unauthorised access or theft and from unintentional loss, manipulation or destruction. Our personnel and the personnel of our external processors will only be able to gain access on a need-to-know basis, subject to strict obligations of confidentiality. However, you should understand that the care for security and protection consists only of an obligation of means according to best efforts, which can never be guaranteed.

Your rights

You have the right to request access to all the personal data that we process about you. However, requests for access that are clearly submitted with a view to causing us inconvenience or damage will not be dealt with.

You have the right to request that any personal data about you that is incorrect or inaccurate be corrected free of charge. If such a request is submitted, you must also enclose proof showing that the personal data for which you request correction is incorrect.

You have the right to withdraw previously granted permission for the processing of your personal data.

If the intended processing is qualified as direct marketing, you have the right to object to such processing free of charge and without justification.

You have the right to request that personal data relating to you be removed if this is no longer needed in the light of the objectives outlined in this Cookie Policy, or if you withdraw your processing permission. However, a removal request will be assessed in the light of statutory or regulatory obligations or administrative or judicial orders, which may prevent us from removing the respective personal data.

Instead of requesting removal, you can also request that we restrict the processing of your personal data if (a) you dispute the correctness of such data, (b) the processing is unlawful or (c) the data is no longer necessary for the objectives stated but you need it to defend yourself in judicial proceedings.

You have the right to object to the processing of personal data if you can show that there are serious and justified reasons regarding special circumstances warranting such an objection.

If your personal data is processed on the basis of permission or on the basis of a contract where the data is processed automatically, you have the right to receive the personal data provided to us in a structured, commonly used and machine-readable format and, if technically possible, to directly transmit such data to another service provider. We will be the only persons to assess the technical viability of this.

If you wish to submit a request to exercise one or more of the above-mentioned rights, you can send an email to info@treecatch.com. Such request must clearly state what right you wish to exercise and why. It must also be dated, signed and accompanied by a digitally scanned copy of your valid identity card showing your identity. We will notify you immediately when such request has been received. If it appears that the request is founded, we will grant the request as quickly as is reasonably possible and no later than thirty (30) days after the request has been received.

If you have a complaint regarding our processing of your personal data, you can always contact us at info@treecatch.com. If you are still dissatisfied with our answer, then you are at liberty to file a complaint with the Belgian Data Protection Authority. For more information, go to dataprotectionauthority.be.

← Back to treecatch.com